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Process	Billing for Value, Not for Time Vol 5, No 8 We can’t make more time and we don’t know how much of it we have. Yet, so many of us in the professional services industry are selling our lives by the hour and making peanuts in return.	08/05/08
People	Why Can’t You Get Anything Done? Vol 5, No 7 If you want to see one of the most significant barriers to the success of a small business, just look on the desk of a small-business owner.	07/02/08
People	Don’t Just Communicate - Overcommunicate! Vol 5, No 6 Some messages are worth repeating over and over again.	06/05/08
People	When to Listen to Your Customers (and when NOT to!) Vol 5, No 5 Learn to listen to your customers in a way that will help you grow your business.	05/06/08